Server with matching hardware ID not found

Answered

Jason K

March 04, 2023 09:34

Hi All, 

After a merge of several NX cloud systems, I'm getting an error for "Server with matching hardware ID not found". The error pop-up shows that it relates to multiple servers. 

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• 

  Norman

  • Network Optix team

  March 06, 2023 13:49

  Dear Jason K

  I hope this message finds you well. I noticed your recent topic hasn't received a response yet.

  To ensure that your issue is addressed promptly, I transferred your topic into a support ticket so that our support team can assist you with the investigation and provide you with the necessary assistance.

  Please let us know if there is anything else we can do to help.

  Best regards,

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