Connect to local network and not NX cloud when at home

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    Anderson Chang

    Hi Ed,

    By design, the Nx Cloud will help the Nx Desktop Client and Nx Mobile app to find the best way to connect to the Nx System.

    If you still want to connect to your Nx System directly on the Nx Mobile app, you may:

    1. Click the Connect to Server..., or Nex Connection buttons.


    2. Fill in the IP address and port of your Nx Server, and the login credentials, then click the Connect button to connect to your Nx Server by the IP address directly.

    Please don't be hesitated to let us know if you have any further questions.
    Thank you.

     

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    Ed

    thanks Anderson, I have connected directly to the server before but then I'm limited to only using it at home so the Cloud connection is convenient in that regard to access it outside of my network. It takes a long while to connect though, so not sure how remote the redirect server is to Australia.

    I use Home Assistant and they have a remote URL and local IP, and it connects almost immediately when I'm on my home network, hence my initial question.

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    Scott Barrett

    When you connect to a NX system using your cloud account from a NX client on the same subnet as the NX server, does all the traffic go from the client to the server via could or is it local to local.

    I have a system hanging of a 4G sim, i get large data usages and when there is hardly any remote access used.

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    Norman - Nx Support

    Hi Scott Barrett,

    I hope this message finds you well. I wanted to inform you that there will be a continuous connection between your system and the cloud to poll the availability of the system through the cloud. The packets are limited in size, but all together might add up too much/ Therefore, it's important to note that the use of the cloud connection may not be ideal when you have limited bandwidth, such as when using 4G or 5G connections.

    If the client is on the same network as the mediaserver, the cloud connection typically passes through the router, and once the connection is established, the data flows through the local network. However, if this isn't possible, the connection will change from a NAT connection to a proxy connection. In this case, all data will be proxied through the Nx Cloud, which will consume more data.

    If you require more information about Nx Cloud connections, please refer to the support article provided in THIS link.

    Best regards,

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