DWS auto discovery causing duplicate devices with Axis Cameras.Completed
In DW Spectrum 184.108.40.206183 the Axis M2036-LE camera is double discovered. One works properly and the other is missing a MAC address, but shows up in the tree and triggers an "IP Conflict" message in DWS. If manually adding a device it only finds one.
This doesn't happen in DW Spectrum 220.127.116.11842, only a single device is found, but needs a specific ONVIF user to be added to the camera for it to work in v4.2.
Hi Jeff Jones,
I don't see the same issue on my AXIS camera with v10 firmware.
Can you collect the Wireshark for us of this issue?
See if there is something unusual in this. This should be just a single camera.
I don't know if it matters, but the cameras and DVR are plugged into a Trendnet TPE-TG160g switch and there is no internet gateway or DHCP server attached to that network.
The DVR itself is connected to the internet through a secondary Ethernet port.
Also, we upgraded the camera to that latest firmware v11 and it didn't improve anything.
Hi Jeff Jones, and Tim,
I hope this message finds you well. I noticed your recent topic hasn't received a response yet.
To ensure that your issue is addressed promptly, I transferred your topic into a support ticket so that our support team can assist you with the investigation and provide you with the necessary assistance.
Please let us know if there is anything else we can do to help.
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