Dahua NVR no audio (grayed out)

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    Norman - Nx Support

    Hi Joshua Crooks,

    I checked our supported device list, and it shows 2-way audio support, but with a different firmware version; 4.002.0000000.4.R, Build Date 2022-06-08. Could you try this version and share the results?

    Please remove the device, update the firmware, and re-add the device again.
    If you could capture the communication between server and client with Wireshark, that would be helpful.

    If this still fails, we would need a direct connection to such device for further investigation.

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    Joshua Crooks

    HI Norman,

    Thankyou for your speedy reply.

    Unfortinately audio didn't work prior to be updating my firmware from that version. What form of direct connection would you like? I have wireshark installed too.



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