Video Error

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Gord V.

• November 08, 2017 17:16

I have your client installed on our Win2008R2 terminal services server running as a guest on a Hyper-V Host. The purpose is to have rdp users be able to use the client for viewing cameras as necessary in their digital workspace. I get a videocard error ("drivers outdated or not installed"). I recognise this could be due to the Hyper-V Host being virtual, and I cannot add a real video card. How can I use the client software in a virtual environment successfully?

Thanks,

Gord

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• Official comment

  

  Tony Luce

  • November 08, 2017 20:24

  Hey Gord - I think this is what you're looking for.

  https://support.networkoptix.com/hc/en-us/articles/115013581987-How-to-run-Nx-Desktop-in-limited-GPU-environments

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