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Affected Roles: System Owner • System Administrator
Related Nx VMS Apps: Nx Server 
Difficulty: Medium
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What is the action of detaching a server?

Detaching a server is the action can be performed if it is necessary to isolate detach a server from the current System.

Why do you need to detach?

Usually, it is because of the maintenance to a specific server or some other field site requirements. But, in general, this action is rarely performed.

How to detach a server from the current system?

To Detach Server from the System Using Server's Web Client

1. Please remember or write down the license code you were activated on the server you want to detach.
2. Open the browser on your machine and log in to the web client of the server that should be detached from the current System. (http://NxServerIpAddress:port)
3. Use the admin account to log in.
4. Click the Settings tab on the top then click the Server tab.
5. Navigate to Detach server from the System.
6. Click the button of Detach from the system, then enter the admin password and confirm the action.
7. You will be asked to enter a new system name for the server you detached.
8. Please enter the original license code and activate again after you detach the server.

• IMPORTANT: All the Nx Cloud users including the Cloud System owner will be deleted when a server is unlinked from the Cloud System.
  Only the local Owner and local users will remain.
  
  
• IMPORTANT: If licenses have previously been activated on the server being detached, it will be disabled with the error "Server not found." Please enter the original license code and activate it.
  

It is also possible to detach a server from a System by restoring the server's factory defaults:

1. Please remember or write down the license code you were activated on the server you want to detach.
2. Open the browser on your machine and log in to the web client of the server that should be detached from the current system. (http://NxServerIpAddress:port)
3. Use admin account to login.
4. Click the Settings tab on the top then click the Server tab.
5. Navigate to Reset server.
6. Click the button of Restore Factory Defaults, then Enter the server password and confirm the action.
7. You will be asked to enter a new system name for the server you detached.
8. You will need to configure the from scratch and the license code will need to be entered and activated again.

• IMPORTANT: All the configuration and camera will be deleted. But the recordings will be kept.
  
  
• IMPORTANT: Your license will be removed as well, please remember or write down the license code before you restore the server.