How to submit a new feature idea?
We have a dedicated section in our support community where anyone can submit suggestions for new feature ideas, and improvements for existing features.
We are always eager to hear everyone's suggestions, but keep in mind that we can't fulfill most of the requests due to limited time and resources. The best and most voted topic in the Feature Feedback section has the highest chance to end up on the roadmap.
NOTE: Before you submit any Feedback, please check the following resources to see if the feature doesn't exist already:
Often, answers can be found in the resources above, and it saves you the time of submitting the feedback.
If the feedback was already submitted by someone else, we would encourage you to engage in the existing community topic and vote for the feature so that we can gauge interest in the feature.
If you checked these resources, and you haven’t found the answer to your question, feel free to submit the feedback, so our product team is aware of the desire for such feature and understands the use case for it.
Submit one New Feature Idea per topic
New Feature Ideas are less likely to be overlooked by our team and other users when there isn't more than one idea to choose from. Additionally, this will prevent votes and comments on a topic from mistakenly being associated with the wrong request.
Provide a short and clear summary.
An ideal summary should be as clear and concise as possible but still long enough to clarify the New Feature Idea. It should give the product team a brief overview of the idea that is submitted.
To understand the New Feature Idea being submitted, it is required to provide at least one, but preferably multiple very specific use cases that describe the benefit of the New Feature Idea for various scenarios.
Although it might be difficult to provide visuals, it is really helpful to provide screenshots with annotations or even complete mock-ups to visualize how the new feature might look like.
Note: Useful applications for Annotations and Mock-ups
Create mock-ups with the free, open source, and cross-platform application Pencil. It will help you to create simple non-interactive mock-ups.
Attachments that exceed our size limit of 25 MB will need to be sent to us via third party cloud storage providers such as Google Drive, Microsoft OneDrive, Nextcloud, etc. File sharing applications like WeTransfer can be used for this purpose as well.
Please avoid sending us compressed files, since we are less likely to open these for security reasons. To be able to check files before we download or open them, please upload each file individually in your application of choice.
We have created a template to assist users in providing complete and structured information in the New Feature Idea request. The template can be copied/pasted and edited by adding the required information before submitting the New Feature Idea.
Please keep the bold text in your request and replace the non-bold text between the <> with the information you want to share. This makes it easy to find information for the support teams.
Summary: <Provide a short description of the encountered issue>
Use Case(s): <Provide a detailed use case(s), the more details, the more interest you will create by our product team and other users>
Attachments: <add the download links to the various information, like screenshots and mock-ups>
Miscellaneous: <anything else you want to add>